Q: Keyword Reminder

A:

  • There are [Notices] in orange text above the product description, mainly warnings for special keywords in the product description. This information is very important, please pay attention to it.
  • Some sellers require payment within a certain time, otherwise the winning bid will be removed by the seller.
  • Some large items cannot be shipped and are only available for self-pickup. Please confirm with customer service whether the item can be shipped or picked up before bidding. If a special arrangement is required for self-pickup, it may result in high domestic shipping costs in Japan.

Notices

  1. Detecting the keyword [self-pickup only] means the item might be self-pickup only. Please confirm with the staff if the item can be purchased before bidding.
  2. Detecting the keyword [within a certain time] means the seller might have a payment deadline. After winning the bid, immediate payment may be required, or please confirm with the staff before bidding.

Q: Seller Ratings

A:

  • You can view the seller's ratings in the seller information section of the product page.
  • Click on the rating numbers to further view the details of the seller's positive/negative feedback.
  • Please be sure to choose sellers with good credit to avoid potential disputes and scams during the transaction process.
  • Pay special attention to sellers who have received multiple negative feedbacks in a short period, and try to avoid bidding on their items.

Q: Q&A

A:

  • If you have questions or doubts about the item, you can ask questions about the item through the Q&A.
  • Please directly enter in "Chinese", customer service will translate it into "Japanese" and ask the seller.
  • If the seller responds, you can view the results in the original Q&A.

Q: Fee Calculation

A:

  • Enter the estimated winning bid amount or product price, product weight, international shipping method, and other information to estimate the total cost of purchasing the product.

Q: Domestic Shipping in Japan

A:

  • The seller usually explains the domestic shipping cost in Japan in the product description on the product page.
  • Alternatively, you can check the "Shipping Description" section of the product page to estimate the approximate domestic shipping cost in Japan.
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